Royal Hideaway Playacar All-Inclusive Adults Only Resort, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Lote Hotelero No 6 Desarollo, Playa del Carmen, Mexico, 77710

Royal Hideaway Playacar All-Inclusive Adults Only Resort is a 5-star beachfront property offering 201 rooms with private concierge service. The resort features 6 pools, including an infinity pool with waterfall, spa center, and six restaurants serving international cuisine.

Premium Room Features

Royal Hideaway rooms provide a full bathroom with shower and hydromassage bathtub, plus hydromassage tub on terrace. Each accommodation includes LED TV, minibar, docking stations for iPods and iPhones, and Wi-Fi.

Dining Excellence

Six restaurants serve international cuisine with à la carte options, including the Chef's Table at Las Ventanas - the only restaurant on Yucatán peninsula offering chef interaction. The Deck provides refreshing drinks, traditional snacks, homemade hamburgers and fresh local seafood.

Activities and Wellness

Royal Hideaway Playacar features spa treatments, beauty center services, and multiple sports facilities. Activities include sailing, windsurfing, snorkeling, kayaking, fishing and aqua aerobics, plus access to nearby golf course.

Strategic Location

Located 3 miles from Playa del Carmen Airport, the resort provides easy access to Playa del Carmen Archeological Site and Playacar Center Shopping Mall within 0.5 miles.

“The beachfront location is amazing and incredibly serene!”view full review

View hotel on map

“Absolutely amazing experience; I can't wait to return!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Royal Hideaway Playacar All-Inclusive Adults Only Resort guests are invited to a full breakfast served for free.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are not allowed.

Year renovated:2006

Number of rooms:200

Former name

Royal Hideaway Playacar & Occidental Resorts

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Royal View

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Luxury Double or Twin Room

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Luxury Relax Pool

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Centre

Playa del Carmen 1.5 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.5 mi

Cancun (CUN) 36.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Tennis court
Golf course
Billiard tables
Table tennis
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Lote Hotelero No 6 Desarollo, Playa del Carmen, Mexico, 77710

Map view

Lote Hotelero No 6 Desarollo, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.8 mi

152 Calle Quinta Avenida

Quinta Avenida

1.6 mi

Av. Benito Juárez

Los Fundadores Park

1.3 mi

Disabled-friendly beach

1.3 mi

Zona Arqueologica Playa del Carmen

5000 ft

Carretera 109

Cenote Calavera

1.9 mi

Mall

Playacar Center Shopping Mall

2700 ft

Park

Xel-Ha Park

3100 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

3100 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2700 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

2900 ft

Golf Course

Campo de Golf Playacar

2700 ft

Mahi Golf Course

2800 ft

Maya ruins

2900 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.8 mi

Calle Carretera Federal 109

Cenote Carwash

1.8 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.3 mi

Mall

Starbucks

4100 ft

Hwy 307 Km 287

Alltournative

4200 ft

Mall

City Club

4300 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1.4 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.4 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

1.4 mi

Playacar

Ruinas Mayas

4800 ft

Playacar

Xaman Ha Ruins

1.0 mi

Store

Centro Maya

2.2 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.5 mi

Beach

Playacar Beach

1.9 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.1 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

1800 ft

Restaurants

Les Crepes de Paris

2.0 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Buenerrimo

1.7 mi

Ave. Paseo Tulum Local 17

Steakhouse

2800 ft

Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily return

6.0/10

Guest rating

Rooms

7.0

Location

9.0

Service

7.0

Dining

7.2

Vincent

United States, February 2025

5.6/10

I had a lovely stay overall, with beautiful grounds and great service, especially from the pool staff. However, there were some disappointments with room maintenance and the dining reservation system. The food was excellent, but I struggled with making last-minute dining arrangements.

Rooms

5.0

My room was spacious but had maintenance issues, such as a leaking bathtub and a fridge that didn’t cool well. The decor felt outdated and the amenities didn’t meet expectations.

Service

7.0

The service from the staff at the pool and restaurants, especially from Diego and Christian, was fantastic. However, there were inconsistencies during check-in, which could have improved the overall experience.

Location

8.0

The resort itself is well-maintained, with beautiful beach access and plenty of shade from palm trees. However, it was sometimes hard to find available beach chairs, which was a bit of a hassle.

Dining

6.0

Dining options were delicious, but the reservation process was frustrating. If you didn’t book ahead, you faced limited dining times which made for a couple of awkward evenings.

Facilities

6.0

The facilities were excellent overall, but I wished they offered stronger room amenities and better beach chair availability.

Jerry

United States, January 2025

6.0/10

I had an overall pleasant experience at Royal Hideaway Playacar. The hotel is well-maintained, offering beautiful pools and a lovely beach. However, I did encounter some challenges with staff friendliness, particularly during breakfast interactions, which dampened the experience a bit. Still, the waitstaff, especially Santiago on the beach, provided really good service that made a positive impact on my stay.

Rooms

8.0

The room was clean and equipped with necessary amenities, though the fridge could use improvement.

Service

7.0

Service was generally good, but some staff interactions were less friendly, which affected my overall impression.

Location

9.0

The resort's beach and pools were beautiful and well-maintained, providing a serene atmosphere.

Dining

8.0

I enjoyed the dining options, particularly the Asian cuisine at Azia, though I had some issues with unavailability of breakfast items.

Facilities

7.0

The facilities were impressive, with multiple pools and beautiful outdoor areas, although there were some issues with reserving loungers.

Hans

United States, January 2025

5.8/10

My stay at Royal Hideaway Playacar was nothing short of amazing. From the attentive staff to the beautiful beachfront, everything felt luxurious and peaceful. However, I did encounter a few hiccups with room service and amenities that fell short of expectations.

Rooms

8.0

My room on the top floor was cozy with a lovely ocean view. However, there was a small leak from the air conditioner which required maintenance. Despite this, the ambiance was superb, letting me indulge in the relaxing moments I was seeking.

Service

9.0

The service was perfect, especially our concierge, who was friendly and accommodating. However, I did experience some delays in reaching out to the concierge for reservations, which added a minor inconvenience to our stay.

Location

9.0

The resort is perfectly located on a pristine beach with soft white sand and turquoise waters. Despite some concerns about seaweed, I felt safe swimming and enjoyed the serene atmosphere, although I noted some guests struggled to find loungers later in the day.

Dining

8.0

Dining was a highlight with delicious food options. I particularly enjoyed the breakfast buffet with its variety of dishes. Each meal was a treat, but I faced some challenges with dinner reservations that could have been better managed.

Facilities

7.0

The facilities were well-maintained and available, but I did find that the main pool was not heated, which made it less inviting in the morning. I also believe that adding a small coffee shop could enhance the overall experience.

Jane

United States, November 2024

6.6/10

My stay at the Royal Hideaway Playacar was quite a mixed bag. The resort boasts beautiful landscaping, really good food and a generally tranquil atmosphere. However, I did face some challenges with service and dining reservations that could use improvement.

Rooms

9.0

The rooms were large, immaculate and very comfortable, featuring a walk-in closet and a well-stocked minibar. The bathroom was well-equipped with a shower and a tub, making it very enjoyable.

Service

6.0

Service throughout the resort varied. While some staff were attentive and friendly, I did encounter issues at check-in and with dining reservations that led to some frustration during my stay.

Location

10.0

The resort's location in Playacar is perfect. The beach is pristine with soft white sand and there are plenty of activities available. I really appreciated the beautiful views.

Dining

7.0

Dining options were plentiful and the food was generally excellent. However, I found it necessary to pre-book dinner reservations, which caused some inconvenience.

Facilities

8.0

The resort features lovely pools and well-maintained grounds. Room service and bar service at the pools were convenient, although I think they could benefit from additional choices like a coffee shop.

William

United States, October 2024

6.2/10

I had a wonderful stay at the Royal Hideaway Playacar, appreciating the beautiful hotel and kind staff. however, I encountered some significant issues with my room. While the beach location was perfect and the dining options were mostly delicious, there were several maintenance problems that detracted from my overall experience. Despite these drawbacks, I would still recommend the resort for its lovely atmosphere and friendly service.

Rooms

5.0

My room was spacious and airy, but I faced multiple issues including a leak in the ceiling and a lack of essential amenities like hair conditioner. The room cleanliness was inconsistent too, which was disappointing.

Service

6.0

The staff were overall friendly and helpful, but I did experience some lapses in professionalism. For instance, the concierge was not trained adequately and I had to follow up several times for requests that were overlooked.

Location

9.0

The resort's location is fantastic, situated on the beach and near the town, making it easy to explore everything. I enjoyed this aspect of the stay immensely.

Dining

7.0

The food was well-prepared and enjoyable, especially at the specialty restaurants. However, I would have preferred more variety at the breakfast options, which felt a bit repetitive by the end of my stay.

Facilities

8.0

The facilities were visually appealing and well-maintained, with beautiful outdoor areas, although I did encounter some issues with room maintenance. Overall, the resort generally met expectations for a high-end experience.

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